Get help with a new or existing order
Our packing team is often very speedy in getting your order packed so it is not always possible for us to add additional items to your order. If you have just placed your order, please drop us a message with your order number and what you'd like to a
Our packing team is often very speedy in getting your order packed so it is not always possible for us to change your address. Please drop us a message with your order number and the correct address and we will try our best to amend this!
Need to cancel your order? If you have already received a dispatch email, your order is on its way to you, so we would be unable to process a cancellation. If you haven’t received a dispatch email yet, please drop us a message with your order number
Yes we do! We're able to facilitate both small scale orders to a few friends, or large scale corporate gifting campaigns. To find out more, please head to our ordering portal here and we'll help out!. https://sculpd.co.uk/pages/sculpd-corporate-event
Organising a return is straightforward. Please get in contact with us and we'll guide you through how to do it.
If your parcel or any of the items within your parcel are damaged, please contact our Customer Team. Please be sure to take photos that clearly show what is wrong with it, as these will be requested. If there are any other issues with your kit that w
Our branded Sculpd boxes are packed inside nondescript plain cardboard boxes, so the recipient will get a lovely surprise once they open their package. We do not include the invoice inside your order.
Unfortunately at the moment we are unable to provide gift notes, we're working on it though!
Once your order has been placed and shipped, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your or